LAST MODIFIED: 03/14/2025

Detroit Promise, a sponsored project of the Detroit Regional Chamber Foundation, (“Detroit Promise”, “we”, “us”, or “our”) has created this Privacy Policy (“Policy”) in compliance with applicable laws and in order to demonstrate our firm commitment to privacy of your information. This Policy describes how Detroit Promise collects, uses, discloses, transfers, stores, retains or otherwise processes your information when you (whether in your individual or business capacity) access or use, in any manner, any of our content, products, services or related activities (collectively “Services”), including through our Internet domains owned or operated by Detroit Promise, which include, but are not limited to our website detroitpromise.com (“Site”).

When we refer to “you” or “your,” we mean the person about whom we collect personal information or data. If the person accessing the Site or engaging with our Services does so on behalf of, or for the purposes of, another person, including a business or other organization, “you” or “your” also means that other person, including a business organization, if applicable.

Please read this Policy carefully. Our Policy includes:

1. General Disclosures
2. What Information We Collect And Disclose And For What Purposes
3. Cookie Policy
4. Personal Information Relating To Children
5. How Long We Retain Your Information
6. Marketing and Promotional Communications
7. Integrations And Links To Other Sites
8. Security
9. Limitations
10. Changes To This Privacy Policy
11. Contact Us

This Policy is supplemented by our:

Detroit Promise SMS Terms & Conditions

1. GENERAL DISCLOSURE

This Site is hosted in the United States and intended for U.S. Site visitors. If you are visiting this Site from outside of the United States, please note that by providing your information it is being transferred to, stored, or processed in the United States where our data center and servers are located and operated. By using our Site, you understand that your information will be transferred to our facilities in the United States and to third parties with whom we may share your information. If you are visiting this Site outside the United States and do not wish to allow the transfer of your personal information to the United States, you should not use this Site.

This Policy applies only to Detroit Promise’s Site and Services, and not to other companies’ or organizations’ websites, mobile applications and services to which we link. We are not responsible for the privacy practices of other businesses or the content of other websites, including any websites that may indicate a special relationship or partnership with us (such as co-branded pages or “in cooperation with” relationships). To ensure protection of your privacy, always review the privacy policy of the companies with whom you engage.

2. WHAT INFORMATION WE COLLECT AND DISCLOSE AND FOR WHAT PURPOSES

In the course of performing our Services, we collect a variety of different kinds of personal information from a variety of different individuals. What information we collect and the purposes for which it is collected will depend on the context of our activities or the Service that is being performed. Therefore, just because this Policy lists a particular data collection practice does not mean that we have necessarily collected that data from you. Instead, please review the applicable disclosures below to learn about how we may have collected personal information from you depending on how you have interacted with us.

When you visit the Site, we may collect the personal information you provide us directly from the application, correspondence, texts, live chats, e-mails, telephone inquiries, web forms, and other means of communication. We collect such information when it is provided by the individual during application, when requesting support from the Detroit Promise, and/or when requesting correspondence from the Detroit Promise. We (and our affiliates and authorized service providers) may collect, store and use the below personal information for the specified purposes:

• • Information about your visits to and use of this Site.
  • Information you provide to us during the application process.
  • Any information you provide to us if you correspond or communicate with us.
  • If you create or attempt to create a relationship with us, we may ask you for your name, school, age, location and other demographic information, e-mail address, street address or other personal information, such as biographical information.

How We Collect Your Personal Information

We collect your personal information directly from you when you provide it to us. This will include personal information you provide:

• • When filling in forms on our Site. This includes when you sign up for more information or for our newsletters, for events, request material, further information, and/or need additional services.
  • When you report a problem with our Site or contact us for any other purpose.
  • When you respond to surveys that we might ask you to complete for research purposes through our Site.
  • When you provide information to be published or displayed on public areas of the website or transmitted to other users of the Site or third parties.

How We Use Your Personal Information

We use the personal information we collect for the following reasons:

• • To send you emails, our newsletter, or other information or marketing about the Detroit Promise and college access and success initiatives.
  • To reply to your questions, inquiries, or requests to send you notices, updates, alerts, or support and administrative messages.
  • To provide you with information about the Detroit Promise that you request from us or which we feel may interest you.
  • To monitor and analyze trends, usage and activities in connection with the Detroit Promise.
  • To facilitate contests, sweepstakes and promotions, and to process entries and provide prizes and rewards.
  • To detect, investigate and prevent fraudulent transactions and other illegal activities and to protect the rights and property of us and related third-parties.

How We Share Your Personal Information

We may share your personal information in the following ways:

• • With vendors, consultants, and other service providers who process your personal information on our behalf when they provide services to us, for example data analytics, research, marketing and financial services.
  • We may share information with trusted third parties who assist us in operating our Site and in conducting our business and business relationship with you. Third parties include, as examples, organizations that perform outsourcing and other services for us (such as marketing, payment processors, shipping companies, other Detroit community organizations, and systems development and maintenance organizations).

Disclosure Of Information

Detroit Promise may disclose personal information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating any agreement with the Detroit Promise, or may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other website users, or anyone else that could be harmed by such activities. We may disclose information in response to a subpoena, search warrant, in connection with judicial proceedings, or pursuant to court orders, legal process or other law enforcement measures. Detroit Promise may disclose or access personal information when we believe in good faith that the law requires it, to establish our legal rights or to defend against legal claims, and for administrative and other purposes that we deem necessary to maintain, service and improve our products and services.

Further, we may collect personal information from you in the form of cookies. For information regarding how we collect, process and disclose personal information in the context of cookies, view our Cookies Policy.

Deidentified And Aggregated Information

We may process your personal information into aggregated, anonymized or de-identified form for any purpose. Aggregated, anonymized or de-identified information is information that can no longer reasonably identify a specific individual and is no longer “personal information.”

3. COOKIES POLICY

What is a cookie?

A cookie is a small text file that is placed on your hard drive by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you.  There are several types of cookies:

• • Session cookies provide information about how a website is used during a single browser session while a user is visiting a website. Session cookies usually expire after the browser is closed.
  • Persistent cookies remain on your device between different browser sessions for a set amount of time in order to enable the website to remember user preferences, settings, or actions across other sites. A persistent cookie will remain on a user’s device for a set period of time specified in the cookie.
  • First-party cookies are cookies set by the operator of the website you are visiting.
  • Third-party cookies are cookies set by third parties that are different from the operator of the website you are visiting.

Our collection of cookies

Our Site uses first and third-party cookies for technical, analytical, and advertising purposes. “Cookies used for analytical and advertising purposes, such as site analytics and advertising cookies (non-essential cookies) are not necessary to navigate our Site.

We may send a cookie which may be stored by your browser on your computer’s hard drive. We use this information for the following purposes:

• • Assisting you in navigation on the Site
  • Improve the functionality of the Site
  • Store login details for our secure Site
  • System administration
  • Assisting with our marketing efforts

Cookies and information captured through this Site are stored for a certain retention period, however, you can eliminate these cookies any time before the expiration date.

We, our marketing partners, affiliates, and analytics or service providers use cookies and other similar technologies. We group the cookies that we collect into the following categories based upon their function (note that all types of cookies, as described above, may be found in each category):

Category	Description
Essential Cookies	Essential cookies are sometimes called “strictly necessary” as without them we cannot operate and administer the Site.
Analytics or Performance Cookies	These cookies track information about visits to the Site so that we can make improvements and report our performance. For example: analyze visitor and user behavior so as to provide more relevant content or suggest certain activities. They collect information about how visitors use the Site, which site the user came from, the number of each user’s visits and how long a user stays on the Site. We might also use analytics cookies to test new ads, pages, or features to see how users react to them.
Functional or Preference Cookies	During your visit to the Site, cookies are used to remember information you have entered or choices you make (such as your username, language or your region) on the Site. They also store your preferences when personalizing the Site to optimize your use of the Site. These preferences are remembered, through the use of the persistent cookies, and the next time you visit the Site you will not have to set them again.
Targeting or Advertising Cookies	These Third Party Cookies are placed by third party advertising platforms or networks in order to, deliver ads and track ad performance, enable advertising networks to deliver ads that may be relevant to you based upon your activities (this is sometimes called “behavioral” “tracking” or “targeted” advertising) on the Site. They may subsequently use information about your visit to target you with advertising that you may be interested in, on the Site and other websites.

Third-party cookies

The Site allows third-parties to place cookies on your Internet-connected device in order to deliver advertisements based upon your web-browsing habits and history. Further, in order to provide interoperability and plug-ins from various social media websites (like Facebook), the Site allows these third-parties to place and collect cookies on your Internet-connected device. However, you can restrict the third-party collection of cookies through the instructions provided in the section How To Opt-Out Of Tracking And Restrict Cookies below.

Analytics

We may use service providers to provide Site metrics and other analytics services. These service providers may use cookies (see above); web beacons (also called clear GIFs or pixels), which are small blocks of code that allow us to measure the actions of visitors using Detroit Promise’s Sites; and other technologies to collect information, such as your IP address, identifiers associated with your device, other applications on your device, the browsers you use to access our sites and Services, webpages viewed, time spent on webpages, links clicked and conversion information (e.g., transactions entered into). This information may be used by Detroit Promise and its service providers on behalf of Detroit Promise to analyze and track usage of our sites and Services to determine the popularity of certain content and to better understand how you use our sites and Services.

We use Google Analytics on the Site to analyze how individuals use the Site. We will package up information about how individuals interact with our Site and send it to Google Analytics to be processed into reports. This information includes basic pageviews and visit data such as device type, operating system, and browser type. When Google Analytics processes data, it aggregates and organizes the data based on particular criteria like whether a user’s device is mobile or desktop, or which browser they’re using. If, at any time, you choose not to participate in the use of analytics software, please use your web browser’s available opt-outs as described in the section How To Opt-Out Of Tracking And Restrict Cookies.

Advertising

We use remarketing with our service providers to advertise online. Their services may come from sites such as Google, Bing, Yahoo, Facebook, Instagram, Twitter, Adroll, and any other display advertising partner to advertise on third-party websites to previous visitors to our site. These vendors may show our ads on websites across the internet.

We also have partnered with third-party advertising networks that collect information about your online web browsing habits to serve you with interest-based advertisements. The information collected about you to serve these ads can include your IP address, unique online identifiers, your activity on our Sites and information about your operating system, browser and platform and other technology on the devices you use to access the sites.

For example, we may use Google Analytics Advertising cookies to identify what advertisements you see when you browse the Internet and how you have interacted with them. We may use this information for our own advertising, or it could be pooled together by Google from your interactions with other websites to determine what kind of advertisements you may see on the Internet.

Do Not Track

Do Not Track (“DNT”) is an optional browser setting that allows you to express your preferences regarding tracking across websites. Most modern web browsers give you the option to send a Do Not Track signal to the websites you visit, indicating that you do not wish to be tracked. However, there is no accepted standard for how a website should respond to this signal, so we do not take any action in response to this signal. Detroit Promise does not have a mechanism in place to respond to DNT signals. Instead, in addition to publicly available external tools, we offer you the choices described in this Cookies Policy to manage the collection and use of information about you.

Third-Party/Embedded Content

These cookies are set by third parties whose content is embedded in Detroit Promise’s websites (e.g., video). They may track your online activity in order to enhance your experience or assess the success of their application. We have no direct control over the information these cookies collect. Please review the third party’s privacy policy and privacy settings before clicking on embedded content in our site.

Social Media Plug-ins.

These plug-ins allow us to integrate social media functions into Detroit Promise Sites and may also be used for advertising purposes by those social media companies. If you visit our Site while logged into your social media accounts, information about your visit to our Site, your social media identifier and information about your browser may be provided to those third-party social media companies. You should review the privacy policy of any social media entity with whom you have an account to learn about how they may use your data.

How To Opt-Out Of Tracking And Restrict Cookies

You can see what cookies we place and/or collect and for what purposes by clicking “Customise” on the cookie banner when you first visit our Site. If you are not presented with a cookie banner, please delete your cookies and re-visit the Site or click the cookie icon the bottom left hand of our Site. You can choose to restrict all non-necessary cookies by clicking “Reject All” on the cookie banner when you first visit the site or choose which specific non-necessary cookies to accept or reject by clicking “Customise.” However, disabling cookies will not remove cookies already existing on your computer or device.

You can opt-out of the tracking of your online behavior by:

• • Clicking “Reject All” through the cookies settings option on the cookie banner when you first visit the Site or on the bottom of the Site’s homepage;
  • visiting the Network Advertising Initiative (NAI) website opt-out page: http://www.networkadvertising.org/choices;
  • visiting the Digital Advertising Alliance (DAA) opt-out page: http://www.aboutads.info/; and
  • downloading and installing the Google browser plug-in from the following link: http://tools.google.com/dlpage/gaoptout.

You can control and delete cookies through your browser settings through the following:

• • Google Chrome
  • Mozilla Firefox
  • Safari
  • Opera
  • Microsoft Internet Explorer
  • Microsoft Edge
  • Safari for iOS (iPhone and iPad)
  • Chrome for Android

Please be aware that restricting cookies may impact the functionality of the Site. Additional general information about cookies, including how to be notified about the placement of new cookies and how to disable cookies, can be found at www.allaboutcookies.org. Alternatively, you may visit the U.S. Federal Trade Commission’s website www.consumer.ftc.gov to obtain comprehensive general information about cookies and how to adjust the cookie settings on various browsers.

4. PERSONAL INFORMATION RELATING TO CHILDREN

It is our policy to refrain from knowingly collecting or maintaining personal information relating to any person under the age of 13 or knowingly allowing such people to apply for the Detroit Promise. The Children’s Online Privacy and Protection Act (COPPA) regulates online collection of information from persons under the age of 13. No one under the age of 13 is permitted to register and/or apply to be considered for the Detroit Promise scholarship. We have specifically programmed our Site to send an error message for individuals under the age of 13. Therefore, if you are under the age of 13, please do not supply any personal information through the Site. If you are under the age of 13 and have already provided personal information through the Site, please have your parent or guardian contact us immediately using the information provided under Contact Us so that we can remove such information from our files. Please delete all Detroit Promise related cookies and restrict further collection of cookies using the methods outlined in the section How To Opt-Out Of Tracking And Restrict Cookies in our Cookies Policy.

In the course of performing our Services, we may collect the personal information of individuals between the ages of 13 to 18. We only use this information for the purposes of performing our Services.

5. HOW LONG WE RETAIN YOUR INFORMATION

We may retain your personal information for a period of time that is consistent for us to perform our Services, as well as to comply with applicable law, applicable statute of limitations and our data retention practices. We may also retain your personal information as we believe is reasonably necessary to comply with legal process or governmental request, to detect or prevent fraud, to collect fees owed, to resolve disputes, to address problems, to assist with investigations, to enforce other applicable agreements or policies or to take any other actions consistent with applicable law. Cookies are stored on your own device. You can find out more information about the retention of cookies in our Cookie Policy.

6. MARKETING AND PROMOTIONAL COMMUNICATIONS

When you apply for the Detroit Promise or subscribe to our newsletter or marketing/promotional messages, we use your personal information to help us decide which information, services and offers may be of interest to you.

We will send marketing messages to you if you have asked us to send you information, utilize our services, or if you provided us with your details when you requested additional information. If you opt out of receiving marketing messages, we may still send you non-promotional emails.

You may unsubscribe from marketing messages through a link we include on emails we send you. You can also ask us to stop sending you marketing messages at any time by contacting us at: info@detroitpromise.com. 

7. INTEGRATIONS AND LINKS TO OTHER SITES

This Policy applies only to our Site, and not to other companies’ or organizations’ websites to which we link from our Site. Detroit Promise is not responsible for the privacy practices or the content of such websites or organizations, including any websites that may indicate a special relationship or partnership with us (such as co-branded pages or “powered by” or “in cooperation with” relationships). Other linked websites may collect personal information from you that is not subject to our control. To ensure protection of your privacy, always review the privacy policy of the websites you may visit.

8. SECURITY

We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. We hold information about you at our own premises and with the assistance of service providers. Further public disclosure here of our security measures could aid those who might attempt to circumvent those security measures. If you have additional questions regarding security, please contact us directly using the information provided under Contact Us.

9. LIMITATIONS

We only collect the personal information necessary to fulfill the purposes identified to you prior to or at the time of collection, or any other reasonable and legitimate purposes or as required by law.

We do not use or disclose your personal information, except for the purposes for which it was collected, or new purposes to which you have consented, or as required or otherwise permitted by applicable law.

We do not, as a condition of providing services to you or on your behalf, or as an administrative or management requirement, require consent to the collection, use or disclosure of personal information beyond that reasonably required for such purposes, or to comply with its obligations under applicable law.

10. CHANGES TO THIS PRIVACY POLICY

We may revise, amend, or update this Policy at any time by posting revisions on our Site. If we make any material changes in the way we collect or process your personal information, we will notify you by prominently posting notice of the changes on our Site..

11. CONTACT US

If you have questions or concerns about the information in this Privacy Policy, our handling of your personal information, or your choices and rights regarding such use, please do not hesitate to contact us at:

Detroit Regional Chamber Foundation

Attn: Detroit Promise

777 Woodward Ave, Suite 800

Detroit, MI 48226

If you have any questions, concerns or complaints regarding this Privacy Policy or how we use your personal information please contact us via e-mail at info@detroitpromise.com.

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Detroit Promise SMS Terms & Conditions

Detroit Promise Program Alerts

Detroit Promise Program Alerts subscription service offers alerts delivered to your mobile phone by SMS text messaging.

By submitting a Detroit Promise Scholarship application, students consent to receive SMS program alerts. You may receive up to 6 messages per calendar month. Message and Data rates may apply.

By subscribing to Detroit Promise Program Alerts subscription service, you are affirming that: 

• You signed up for the Detroit Promise Scholarship and agreed to allow their application information to be released to your designated Detroit Promise partnering organizations;
• You are authorized to agree to receive mobile contacts on this phone number and are responsible for any mobile message or data charges incurred;
• You understand and agree that the text messages may be sent to your mobile phone/device using an automatic telephone dialing system; and
• Consent to receive marketing text messages is not required as a condition of signing up for the Detroit Promise.

If you need any assistance, you can always call our number at 313-596-0373. To discontinue receiving SMS Messages from Detroit Promise Program Alerts text STOP. For Detroit Promise Support, send an email to info@detroitpromise.com.